Frequently Asked Questions – FAQ

LogicPetal is a leading digital solutions provider based in Samana, Punjab. We specialize in creating impactful online presences through expert web development, intuitive app development, results-driven digital marketing, and captivating graphic design.

LogicPetal is proudly based in Samana, Punjab, India. While we are rooted locally, we are experienced in serving clients globally. Our digital services transcend geographical boundaries, allowing us to collaborate with businesses worldwide. Currently we are serving in India, Canada, and USA.

LogicPetal was founded in May, 2024, and we have been helping businesses succeed online for 1 year.

At LogicPetal, our difference lies in our personalized approach to understanding client goals and focus on measurable results. As a team operation, we offer direct communication, agile development, Lean, and a passionate dedication to delivering exceptional value and impactful digital solutions tailored to your unique needs, not just generic services.

We proudly work with businesses of all sizes, from startups and small businesses looking to establish their first online presence to growing medium-sized enterprises seeking to expand their digital reach. Our solutions are scalable and designed to meet diverse business requirements.

Absolutely! You can view a selection of our successful projects in our comprehensive Portfolio section [Link to Portfolio Page if different from homepage, otherwise mention where it is on current page]. We believe our work speaks for itself.

As a single owner, you will have direct communication with me throughout your project. This ensures a consistent understanding of your vision and efficient decision-making, providing a truly personalized experience.

LogicPetal offers a comprehensive suite of digital solutions including Web Development, App Development, Digital Marketing (SEO, SMM, PPC), and Graphic Design.

Our typical project process involves: Discovery & Consultation: Understanding your goals and requirements.
Strategy & Planning: Developing a tailored project plan.
Design & Development: Bringing your vision to life.
Review & Revisions: Ensuring your satisfaction.
Launch & Deployment: Making your project live.
Post-Launch Support: (Optional) Ongoing maintenance and optimization.

The timeline for a website or app development project can vary significantly based on its complexity and features. A standard website might take [e.g., 4-8 weeks], while a complex web application or mobile app could range from [e.g., 12 weeks to several months]. We provide a detailed timeline after our initial consultation.

Yes, we highly recommend and offer ongoing maintenance and support packages to ensure your website or app remains secure, up-to-date, and performs optimally. We can discuss these options as your project nears completion.

“For web development, we commonly work with [e.g., WordPress, HTML5, CSS3, JavaScript frameworks like React/Vue, PHP, MySQL]. For app development, we focus on [e.g., native iOS (Swift), native Android (Kotlin/Java), or cross-platform solutions like React Native/Flutter], depending on your project’s needs.”

Absolutely! We begin every engagement with a free consultation to understand your business objectives. Based on this, we will recommend the most suitable and effective digital solutions to help you achieve your goals.”

We pride ourselves on providing custom solutions tailored to your unique brand and requirements. While we leverage robust frameworks and platforms for efficiency and stability, every design and functionality is built to meet your specific vision.”

Our comprehensive digital marketing services include Search Engine Optimization (SEO) to improve your organic rankings, Social Media Marketing (SMM) to engage your audience, Pay-Per-Click (PPC) campaigns for immediate visibility, and strategic Content Marketing to build authority and attract customers. We tailor strategies based on your business goals.

We measure success through key performance indicators (KPIs) relevant to your goals, such as website traffic, lead generation, conversion rates, return on ad spend (ROAS), and engagement metrics. We provide regular reports and transparent analytics to demonstrate progress and ROI.”

Our graphic design services cover a wide range of assets, including logo design, complete brand identity packages, brochures, flyers, social media graphics, website banners, and custom illustrations to visually enhance your brand.

Our pricing is typically project-based, determined by the scope, complexity, and specific requirements of your project. This ensures transparency and alignment with your budget. For smaller tasks or ongoing support, we may offer hourly rates. We provide a detailed quote after a thorough understanding of your needs.

Yes, we typically require an initial upfront deposit to commence work on a project. The remaining payment milestones are usually tied to project progress or monthly retainers for ongoing services. Specific payment terms will be clearly outlined in your project proposal.

No. We believe in complete transparency. All project costs will be clearly outlined in your proposal, and any potential additional costs (e.g., for third-party licenses or premium assets, if applicable and approved by you) will be discussed and agreed upon beforehand. There are no hidden fees.

For larger projects, we offer structured payment plans with clear milestones, making it easier to manage your investment over the project duration. We can discuss a plan that works for you.”

Our refund and cancellation policy is outlined in our project agreement. Generally, payments for work completed or services rendered are non-refundable. If a project is cancelled prematurely, we will invoice for work completed up to the cancellation date. We encourage open communication to address any concerns during a project.”

Our typical business hours are [e.g., Monday to Friday, 9:00 AM to 6:00 PM IST (Indian Standard Time)]. We are committed to responding promptly within these hours.”

For post-launch support, you can reach out directly via email at [Your Support Email] or by phone at [Your Phone Number]. If you have a support package, details for priority support will be provided.”

We believe in transparent communication. You will receive regular project updates, typically via [e.g., weekly email summaries, scheduled calls, or through a project management tool], ensuring you are always informed of the progress.”

To ensure a smooth start, we’ll need key information such as your business goals, target audience, brand guidelines (if any), existing content (text, images, videos), preferred functionalities, and any specific examples of websites/apps you like or dislike. We’ll provide a checklist during our discovery phase.

Yes, we offer a free initial consultation to discuss your project in detail and provide a no-obligation project estimate. This allows us to understand your needs and for you to understand our approach.